Privacy Policy

Last updated: 10/11/2025

1. Information We Collect

lokeyFlow collects and processes the following types of information:

Account Information

  • Email address and authentication credentials
  • Profile information you provide
  • Account preferences and settings

TikTok Integration Data

  • TikTok username and basic profile information
  • OAuth access tokens (securely stored and encrypted)
  • Video metadata and engagement statistics
  • Content creation and posting history

Usage Information

  • AI content generation requests and outputs
  • Platform usage analytics and metrics
  • Error logs and performance data
  • Feature usage patterns and preferences

2. How We Use Your Information

We use your information to:

  • Provide Services: Enable AI content creation and TikTok integration features
  • Account Management: Maintain your account and authenticate access
  • Service Improvement: Analyze usage patterns to enhance our platform
  • Communication: Send service updates and support communications
  • Compliance: Meet legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

Third-Party Services

  • TikTok API: Your content and engagement data as necessary for integration
  • OpenAI: Anonymous content generation requests (no personal identifiers)
  • ElevenLabs: Voice synthesis requests (processed securely)
  • Authentication Providers: OAuth and security verification data

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of data in transit and at rest
  • Secure OAuth token storage with rotation
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Monitoring for unauthorized access attempts

5. Data Retention

We retain your data for the following periods:

  • Account Data: Until account deletion or 2 years of inactivity
  • Usage Analytics: Aggregated data retained for 24 months
  • Content Generation History: 90 days unless deleted earlier by user
  • OAuth Tokens: Until revoked or refreshed

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your data in a machine-readable format
  • Revocation: Disconnect TikTok integration and revoke permissions

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain user sessions and authentication state
  • Remember user preferences and settings
  • Analyze platform usage and performance
  • Improve user experience and service functionality

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your data may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or platform notification. Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: privacy@lokeyflow.com

Data Protection Officer: dpo@lokeyflow.com

Website: https://lokeyflow.com

Mailing Address: [Your Business Address]